Open sales role
Sales Development Account Manager
Worldwide Clinical Trials · Durham, North Carolina · remote
Posted 28 October 2026 · From Worldwide Clinical Trials's careers page, checked every morning.
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About the role
Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials , we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.
With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.
Make an Impact as a Sales Development Account Manager at Worldwide
Build the relationships and opportunities that fuel new customer acquisition and revenue growth. As a Sales Development Account Manager, you’ll partner closely with Business Development, Marketing, Commercial, and Operations teams to develop a strong pipeline, engage prospective clients, and help move opportunities through the sales process.
This Level 3 role is an opportunity to build on sustained Level 2 performance while developing broader Business Development and management capabilities. Supported by Commercial Leadership, you’ll gain foundational training, take on increasing ownership across the sales cycle, and may have opportunities to coach and mentor peers.
You’ll combine prospecting, client engagement, territory planning, and opportunity management to understand customer needs, strengthen relationships, and connect clients with the right capabilities across the business.
Where You'll Work
This is a remote role open to candidates based in US. You will collaborate with global teams across multiple time zones.
What You'll Do
Build a strong new business pipeline through inbound lead qualification, outbound prospecting, and targeted client outreach.
Partner with Business Development and Marketing to develop territory plans, leverage campaigns, and work toward customer acquisition and revenue growth targets.
Engage prospects through calls, email, social outreach, client meetings, and visits, using research and discovery to understand their needs and challenges.
Manage target accounts, prospects, opportunities, and pipeline forecasting in Salesforce while maintaining accurate territory and client information.
Advance qualified opportunities through the sales process, setting appointments and partnering with Business Development colleagues to determine and execute appropriate next steps.
Grow client relationships by identifying expansion and upselling opportunities, establishing expectations, and connecting clients with relevant services and capabilities.
Coordinate with Commercial, Operations, Marketing, subject matter experts, and other company resources to support RFP responses, client discussions, quotations, and bid defense preparation.
Develop your Business Development and management capabilities through training and collaboration with experienced leaders, while sharing best practices and supporting peers where appropriate.
What You'll Bring
Bachelor’s degree in Life Sciences or a related discipline , plus a minimum of 3 years of inside sales and/or sales development experience.
Experience developing new business through lead nurturing and qualification, prospecting, and appointment setting.
A minimum of 6 months of experience as a Sales Development Account Manager, Level 2 within Worldwide, with demonstrated proficiency in internal sales development processes.
CRO or pharmaceutical industry experience is preferred, including knowledge of Phase I–IV clinical research and development.
Experience using Salesforce or another CRM and sales automation tools, with confidence leveraging technology to support effective selling.
Strong written and verbal communication, relationship-building, organization, prioriti